Privacy Policy
Sidekick AI Orchestration Ltd. · Last revised: April 2, 2026
View all legal documents at sidekickorchestration.ai/legal.
1. Introduction
Sidekick AI Orchestration Ltd. ("Sidekick," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our website (sidekickorchestration.ai) and services.
We are subject to the Personal Information Protection Act (BC PIPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, and Canada's Anti-Spam Legislation (CASL).
By using our website or purchasing our services, you consent to the collection and use of your information as described in this Policy.
2. Information We Collect
Information you provide directly:
- Contact details: name, email address, phone number, company name, and job title (submitted via contact forms, booking forms, or direct email)
- Payment information: processed exclusively through Stripe; we do not store credit card numbers or banking details
- Communication content: messages, notes, or materials you share with us during an engagement
Information collected automatically:
- Website usage data: pages visited, time on site, referring URL, browser type, and device type (via standard web analytics)
- IP address and approximate geographic location
Information from third-party platforms:
- Booking information from Cal.com when you schedule a call
- Basic profile information from LinkedIn if you connect with us through that platform
We do not collect sensitive personal information (health data, financial account numbers, government identification) unless specifically required for a service and disclosed to you at the time of collection.
3. How We Use Your Information
We use personal information to:
- Deliver and administer the services you have purchased or requested
- Communicate with you about your engagement, including scheduling, progress updates, and follow-ups
- Send commercial electronic messages (marketing emails, newsletters, or promotional content) only with your express or implied consent, as required by CASL; you may withdraw consent at any time by using the unsubscribe link in any such message or by contacting us directly
- Process payments through Stripe
- Improve our services and website through aggregated, anonymized analytics
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Third-Party Services
To operate our business, we use the following third-party service providers. Each is subject to its own privacy policy.
| Provider | Purpose |
|---|---|
| Stripe | Payment processing |
| Cal.com | Appointment booking |
| HubSpot | CRM and client communication |
| Loops | Transactional and marketing email |
| Anthropic / Claude | AI workflow tooling (no client PII transmitted without consent) |
| Google Workspace | Business email and document storage |
| Basic profile information when you connect with us through the platform | |
| Vercel | Website hosting and edge delivery |
We share only the minimum information necessary for each provider to perform its function. We do not authorize these providers to use your information for their own marketing purposes.
Some of the service providers listed above are located outside Canada, including in the United States. When your personal information is transferred to these providers, it is subject to the laws of the jurisdiction in which they operate, which may differ from Canadian privacy law. By using our services, you consent to this transfer. We take reasonable steps to ensure that such providers maintain appropriate privacy and security standards consistent with the requirements of BC PIPA and PIPEDA.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purpose for which it was collected, to administer our client relationships, and to comply with applicable legal and tax obligations. When information is no longer required, we securely delete or anonymize it.
6. Your Rights
Under BC PIPA and PIPEDA, you have the right to:
- Access: request a copy of the personal information we hold about you
- Correction: request correction of inaccurate or incomplete information
- Withdrawal of consent: withdraw consent to collection or use at any time, subject to legal or contractual restrictions
- Complaint: lodge a complaint with the Office of the Information and Privacy Commissioner for BC (oipc.bc.ca)
To exercise any of these rights, contact us at chase@sidekickorchestration.ai. We will respond within 30 days.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
8. Cookies and Analytics
Our website may use cookies and similar technologies for basic functionality and analytics. You can control cookie settings through your browser. Disabling cookies may affect certain site features.
We do not use advertising cookies or share browsing data with advertising networks.
9. Children
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The revised Policy will be posted at this URL with the updated date. Continued use of our services after posting constitutes acceptance of the revised Policy.
11. Contact
For questions or concerns about this Privacy Policy or our privacy practices:
Sidekick AI Orchestration Ltd.
408 – 55 Water Street, Office #8311
Vancouver, BC V6B 1A1
chase@sidekickorchestration.ai